Support & Help
We can help with app setup, local backups, companion progress, and subscription questions.
Need help with the app?
If you're encountering technical issues, have questions about your phoenix, or need help managing local-only backups and exports, please contact us:
- Email: [email protected]
- Response time: Typically within 24-48 hours.
Crisis Support
If you are experiencing a mental health emergency or a severe substance crisis, please reach out to professional resources immediately.
Emergency Responders
In life-threatening situations, dial 911 (US/Canada) or your local emergency services number.
988 Suicide & Crisis Lifeline
Available 24/7. Free and confidential support for people in distress.
Call or Text: 988 (US)
SAMHSA National Helpline
Free, confidential, 24/7, 365-day-a-year treatment referral and information service.
Call: 1-800-662-HELP (4357) (US)